HCLTech Hiring for Complaint Handling & Post Market Surveillance Job in Chennai. Apply for medical device quality, surveillance and compliance career opportunities.
Introduction
HCLTech is inviting experienced healthcare, medical device, and life sciences professionals to participate in its upcoming walk-in recruitment drive for Complaint Handling & Post Market Surveillance roles in Chennai. This opportunity is ideal for candidates with expertise in medical device quality systems, regulatory compliance, complaint investigations, CAPA management, and post-market surveillance activities. Professionals searching for Pharma Jobs 2026, Medical Device Jobs, Regulatory Affairs Jobs, Clinical Research Jobs, and quality compliance careers can explore this excellent opportunity with one of the world’s leading technology and healthcare service organizations. The position offers exposure to global medical device regulations, quality systems, and cross-functional healthcare projects.
About Company
HCLTech is a globally recognized technology and digital transformation company delivering innovative solutions across healthcare, life sciences, medical devices, engineering, manufacturing, and information technology sectors. With operations spanning multiple countries, the organization serves leading pharmaceutical companies, healthcare providers, biotechnology firms, and medical device manufacturers worldwide.
The company has established a strong presence in the healthcare and life sciences domain by offering regulatory compliance solutions, quality management services, clinical operations support, engineering services, and digital healthcare transformation initiatives. HCLTech works closely with global organizations to ensure compliance with industry standards such as FDA regulations, ISO certifications, and international quality management requirements.
Through continuous innovation, advanced technologies, and domain expertise, HCLTech helps healthcare organizations improve patient safety, product quality, operational efficiency, and regulatory compliance across global markets.
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Job Details / Job Summary
| Particulars | Details |
|---|---|
| Company Name | HCLTech |
| Job Role | Medical/Lifescience Professional – Complaint Handling & Post Market Surveillance |
| Department | Medical Device Quality & Regulatory Compliance |
| Qualification Required | Bachelor’s Degree or Higher in Life Sciences, Nursing, Biomedical Engineering, Medicine, Healthcare-related Disciplines |
| Experience Required | 5–10 Years |
| Salary Package | As Per Company Standards |
| Job Location | Chennai, Tamil Nadu |
| Employment Type | Full-Time |
| Industry Type | Medical Devices, Healthcare, Life Sciences |
| Shift Timing | General Shift |
| Gender Eligibility | Male & Female Candidates |
| Application Mode | Walk-In Interview & Email Application |
| Selection Process | Resume Screening, Technical Interview, HR Interview |
| Skills Required | Complaint Handling, Post Market Surveillance, CAPA, ISO 13485, FDA Compliance |
| Official Notification Status | Active |
| Application Last Date | Walk-In on 30th May 2026 |
Eligibility Criteria
Applicants must fulfill the following eligibility requirements:
- Bachelor’s degree or higher qualification from a recognized institution.
- Educational background in Life Sciences, Nursing, Biomedical Engineering, Medicine, or related healthcare disciplines.
- Minimum 5 years and maximum 10 years of relevant industry experience.
- Strong understanding of medical device complaint handling processes.
- Experience working within regulated healthcare or medical device environments.
- Knowledge of international medical device quality standards.
- Familiarity with FDA and ISO compliance requirements.
- Excellent communication, documentation, and analytical skills.
Required Skills
Candidates applying for this position should possess the following skills:
- Medical Device Complaint Handling
- Post Market Surveillance (PMS)
- Corrective and Preventive Action (CAPA)
- FDA 21 CFR Part 820 Compliance
- ISO 13485 Quality Management Systems
- Root Cause Analysis (RCA)
- Risk Assessment and Investigation
- Complaint Trending Analysis
- Regulatory Documentation Management
- Quality Assurance and Compliance Monitoring
- Technical and Scientific Report Writing
- Data Analysis and Signal Detection
- Cross-functional Stakeholder Management
- Audit Readiness and Documentation Control
These skills are highly valued across Regulatory Affairs Jobs, Pharmacovigilance Jobs, Clinical Research Jobs, and healthcare quality management careers.
Roles and Responsibilities
The selected professionals will be responsible for:
- Managing global complaint handling activities related to medical devices.
- Conducting detailed post-market surveillance investigations.
- Reviewing customer complaints and evaluating product-related issues.
- Performing complaint trend analysis to identify recurring product concerns.
- Assessing product safety signals and escalating potential risks when required.
- Supporting CAPA investigations and compliance activities.
- Preparing comprehensive complaint trending and surveillance reports.
- Collaborating with Quality Engineering, Medical Affairs, Manufacturing, and R&D teams.
- Conducting root cause investigations for product-related trends.
- Maintaining complete and audit-ready regulatory documentation.
- Participating in internal process reviews and quality improvement initiatives.
- Ensuring compliance with global healthcare regulations and quality standards.
- Supporting continuous monitoring of field performance and customer feedback.
Salary Details
HCLTech offers competitive compensation packages based on qualifications, expertise, and relevant experience.
Expected Compensation
- Salary package will be discussed during the interview process.
- Industry-standard benefits and employee programs.
- Opportunities for professional development and certifications.
- Exposure to international healthcare and medical device projects.
- Career advancement opportunities within quality and compliance functions.
Experienced professionals with specialized complaint handling expertise may receive attractive compensation packages.
Selection Process
The recruitment process is expected to include the following stages:
Step 1: Walk-In Registration
Candidates must visit the interview venue during the scheduled walk-in drive and complete registration formalities.
Step 2: Resume Screening
Recruiters will evaluate educational qualifications, technical skills, and industry experience.
Step 3: Technical Assessment
Candidates may be assessed on complaint handling procedures, CAPA systems, FDA regulations, ISO standards, and investigation methodologies.
Step 4: Technical Interview
Hiring managers will evaluate domain expertise, analytical capabilities, and quality compliance knowledge.
Step 5: HR Discussion
Shortlisted candidates will undergo discussions related to compensation, notice period, and organizational policies.
Step 6: Final Selection
Successful candidates will receive employment offers based on interview performance and organizational requirements.
How to Apply
Interested candidates can participate in the walk-in drive directly at the venue mentioned below:
Walk-In Venue
HCLTech Elcot SEZ
New Cafeteria, 2nd Floor
602/3, 138, Medavakkam High Road
Sholinganallur
Chennai – 600119
Walk-In Details
- Walk-In Date: 30th May 2026
- Time: 9:00 AM to 2:00 PM
- Contact Person: Katherine Sylvia
Candidates are also advised to share their updated resume through email.
Email: Katherinesylvia.k@hcltech.com
Mention the Following Details in Email
- Current Company
- Current CTC
- Expected CTC
- Notice Period
- Current Location
Candidates interested in Pharma Jobs 2026, Regulatory Affairs Jobs, Pharmacovigilance Jobs, Clinical Research Jobs, Medical Device Quality Jobs, and healthcare compliance careers should apply promptly.
Frequently Asked Questions
1. What qualification is required for the HCLTech Complaint Handling role?
Candidates should possess a Bachelor’s degree or higher in Life Sciences, Nursing, Biomedical Engineering, Medicine, or healthcare-related disciplines.
2. Can freshers apply for this HCLTech hiring drive?
No. This position specifically requires professionals with 5–10 years of relevant experience in complaint handling, quality systems, or post-market surveillance.
3. What is the expected salary for this role?
The salary package will be based on candidate experience, technical expertise, and interview performance as per company standards.
4. How can I apply for the HCLTech walk-in drive?
Candidates can attend the walk-in interview directly at the Chennai venue and also send their updated resume to the official recruitment email.
