Site Payment Specialist Job at Astellas Pharma Bengaluru with responsibilities, eligibility, qualifications, hybrid work model, and application process.
Site Payment Specialist Job in Bengaluru at Astellas Pharma Inc. | Hybrid Clinical Operations Role
Astellas Pharma Inc., a globally respected pharmaceutical company, is inviting applications for the position of Site Payment Specialist based in Bengaluru, India. This role is part of Astellas’ expanding Global Capability Centres (GCCs) and supports both early-stage and late-stage clinical operations through effective and timely management of clinical site payments. Site Payment Specialist Job at Astellas Pharma
This opportunity is ideal for professionals with experience in clinical trial site payments, budgets, invoicing, or clinical finance operations who are seeking to work in a global, ethical, and innovation-driven pharmaceutical organization. The role offers exposure to international clinical studies, advanced payment systems, and cross-functional collaboration, along with a hybrid working model that supports work-life balance. Site Payment Specialist Job at Astellas Pharma
Key Highlights – Site Payment Specialist Job
Job Title: Site Payment Specialist
Company: Astellas Pharma Inc.
Job Location: Bengaluru, India
Work Model: Hybrid (Office + Work from Home)
Job Category: Site Activation / Late-Stage Management
Employment Type: Full Time
Industry: Pharmaceutical / Clinical Research
Experience Required: 1–3 years
Education: Bachelor’s Degree or equivalent experience
Travel Requirement: Minimal (up to 10%)
Language Requirement: Fluent English
Work Environment: Global Capability Centre (GCC)
About Astellas Pharma Inc.
Astellas Pharma Inc. is a global pharmaceutical company operating in more than 70 countries worldwide, dedicated to transforming innovative science into medical solutions that deliver value and hope to patients and their families. The company focuses on addressing unmet medical needs while conducting business with the highest standards of ethics and integrity. Site Payment Specialist Job at Astellas Pharma
Astellas is driven by a patient-first mindset and invests heavily in research, development, and innovation across therapeutic areas. By combining cutting-edge science with responsible business practices, Astellas aims to improve health outcomes and quality of life for patients across the globe. Site Payment Specialist Job at Astellas Pharma
Astellas Global Capability Centres (GCCs)
Astellas has established Global Capability Centres (GCCs) to enhance operational efficiency, resilience, and innovation. These centers consolidate critical capabilities that were previously distributed across regions. Site Payment Specialist Job at Astellas Pharma
Currently, Astellas operates GCCs in:
- India
- Poland
- Mexico
The Bengaluru GCC plays a vital role in supporting global clinical development, operations, finance, and technology functions. Employees working in GCCs are fully integrated into Astellas’ global teams and contribute directly to the company’s strategic priorities and sustainable growth. Site Payment Specialist Job at Astellas Pharma
Purpose and Scope of the Role
The Site Payment Specialist position is responsible for executing work within the Global Site Payment Support function, providing essential support to early-phase and late-stage clinical trials.
This role ensures the timely and accurate delivery of payments to investigative sites, strictly aligned with site contract timelines and regulatory requirements. The position also tracks performance timelines and provides visibility into payment status for clinical study teams and leadership. Site Payment Specialist Job at Astellas Pharma
Detailed Job Responsibilities
Management of Site Payments
The Site Payment Specialist is responsible for the effective end-to-end management of site payments to investigative sites using the Veeva Site Payment system. This includes ensuring payments are processed accurately, on time, and in compliance with contractual agreements. Site Payment Specialist Job at Astellas Pharma
Day-to-Day Payment Operations
The role involves managing daily site payment operations in accordance with:
- Clinical trial contracts
- Budget agreements
- Internal objectives
- Applicable GCP and ICH guidelines
- JSOX and FAR requirements
Accuracy, compliance, and timeliness are critical to maintaining strong relationships with investigative sites.
Payment Status Reporting
You will provide regular updates on payment status to Clinical Study Teams and leadership. Transparent communication ensures stakeholders have clear visibility into financial progress and potential risks. Site Payment Specialist Job at Astellas Pharma
System Data Entry and Support
The role includes data entry and system support activities within:
- Veeva Site Payment system
- CTMS systems
Accurate data entry is essential for payment processing, reporting, and audit readiness.
Invoice Management and Review
Key responsibilities include:
- Managing site payment mailboxes
- Reviewing and uploading invoices
- Verifying invoices against CTMS, EDC, and other source systems
- Supporting invoice approval and confirmation for payment
You will ensure invoices align with contract terms and study milestones.
Investigator Payment Lifecycle Support
The Site Payment Specialist supports investigator payments from invoice receipt through final payment, continuously monitoring payment status to ensure adherence to contractual timelines.
Pro-Forma and Advance Payments
The role requires managing:
- Pro-forma invoice payments
- Advance payments
- Suitability or pre-payments
These activities must be handled carefully to ensure compliance with financial and regulatory standards. Site Payment Specialist Job at Astellas Pharma
Cross-Functional Collaboration
You will collaborate with multiple internal stakeholders, including:
- Feasibility teams
- Study Start-Up teams
- Contracts and Budget teams
- Clinical Study Teams
Strong collaboration ensures smooth site payment processes throughout the study lifecycle.
Issue Resolution and Escalation Management
The position involves proactively identifying and resolving site payment issues that may arise during:
- Study start-up
- Study conduct
- Study close-out
You will also support and manage site payment escalations to minimize delays and maintain site satisfaction.
Oversight of Payment Systems and Processes
The Site Payment Specialist oversees site payment systems, standards, and processes to ensure timely payment to investigative sites, whether payments are processed internally through Veeva or via external vendors.
Metrics and Performance Monitoring
You will support the collection and monitoring of site payment metrics, including data input, measurement, and performance tracking for the functional area. Site Payment Specialist Job at Astellas Pharma
Required Qualifications and Experience
Educational Requirements
- Bachelor’s Degree, or
- Equivalent relevant professional experience
Experience Requirements
- 1 to 3 years of experience handling site payments or related financial, budget, or clinical operations activities
- Prior experience in clinical trial payment processing is strongly preferred
Regulatory and Industry Knowledge
Candidates must demonstrate:
- Understanding of pharmaceutical regulatory, legal, and data privacy requirements
- Knowledge of GDPR, especially as it relates to clinical trial templates and documentation
- Familiarity with ICH and GCP guidelines
Skills and Competencies
Successful candidates will possess:
- Strong analytical and problem-solving skills
- Ability to quickly grasp regulatory and legal concepts
- Sound judgment and decision-making abilities
- Excellent written and verbal communication skills
- Strong interpersonal and stakeholder management skills
- Proficiency in computer systems and clinical platforms
- Solid understanding of clinical development processes
Preferred Qualifications
- Experience working in a global or multinational environment
- Exposure to cross-regional or global clinical study teams
Working Environment and Hybrid Model
Astellas recognizes the importance of work-life balance and offers a hybrid working model. This approach allows employees to: Site Payment Specialist Job at Astellas Pharma
- Collaborate with colleagues in the office
- Work from home with flexibility
Hybrid work arrangements are guided by Astellas’ Responsible Flexibility Guidelines and may vary by role and location.
Diversity, Equity, and Inclusion
Astellas is committed to equality of opportunity in all aspects of employment. The company is an Equal Opportunity Employer, including support for individuals with disabilities and protected veterans.
Why Join Astellas as a Site Payment Specialist?
This role offers:
- Opportunity to work with a globally respected pharmaceutical organization
- Exposure to international clinical trials and advanced payment systems
- Strong learning and development opportunities
- Ethical, inclusive, and patient-focused culture
- Hybrid work flexibility
- Long-term career growth in clinical operations and finance
How to Apply – Site Payment Specialist
Interested and qualified candidates can apply through the official Astellas Pharma careers portal. Site Payment Specialist Job at Astellas Pharma
Application Steps:
- Visit the official Astellas Pharma careers website
- Search for Site Payment Specialist – Bengaluru
- Review the job description and eligibility criteria carefully
- Complete the online application form
- Upload your updated resume and required information
- Submit the application as per instructions on the portal
Only shortlisted candidates will be contacted for further selection processes.
Final Note
If you have experience in clinical trial site payments, strong knowledge of GCP and clinical development processes, and are looking for a hybrid, globally connected role, the Site Payment Specialist position at Astellas Pharma in Bengaluru is an excellent opportunity to advance your career in the pharmaceutical industry. Site Payment Specialist Job at Astellas Pharma
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Note: This job information is sourced from publicly available official sources. We share it for reference purposes only and do not claim ownership of the job posting.
