Opella Pharma Hiring for Quality Specialist – Complaint Management
Post: Quality Specialist – Complaint Management
Company: Opella Healthcare (A Sanofi Company)
Location: Hyderabad
Job Type: Full Time
Experience: 6–10 Years
Application Deadline: November 17, 2025
About the Company
Opella Healthcare, a part of Sanofi, is on a mission to become the best Fast-Moving Consumer Healthcare (FMCH) company in and for the world. With a strong global presence and a diverse team, Opella focuses on creating high-quality healthcare products that empower people to take charge of their well-being. Opella Pharma Hiring for Quality Specialist
As a globally certified B Corp, Opella is known for its commitment to sustainability, innovation, and people-first culture.
About the Role: Quality Specialist – Complaint Management
The Quality Specialist – Complaint Management position at Opella Healthcare, Hyderabad, offers an excellent opportunity for experienced pharma professionals to manage and improve product complaint processes in line with global GMP and quality standards. Opella Pharma Hiring for Quality Specialist
You will play a key role in ensuring product quality compliance, handling product complaints, supporting investigations, and maintaining effective communication with global teams and Contract Manufacturing Organizations (CMOs). Opella Pharma Hiring for Quality Specialist
Key Responsibilities
- Manage product complaints for the assigned portfolio in line with GMP and company standards.
- Support the Team Lead and QA in handling complaints efficiently and promptly.
- Maintain and monitor the complaint management inbox.
- Assign incoming complaints to respective Contract Manufacturing Organizations (CMOs).
- Assess and categorize complaints; monitor recurrence and CAPA (Corrective & Preventive Actions).
- Document investigations and ensure timely closure of complaints in the system.
- Contribute to Product Quality Reviews and monthly KPI reports.
- Participate in the annual CMO risk-ranking process and global metrics reporting.
Who Can Apply
Qualification: Degree in Pharmacy or Natural Sciences
Experience:
- 6–10 years in the pharmaceutical industry, preferably in Quality (QA/QC, Complaint Management, or Quality Systems).
- Experience managing CMOs, subcontractors, or suppliers.
- Strong knowledge of GMP regulations.
Soft Skills:
- Excellent communication and teamwork skills.
- Problem-solving and proactive mindset.
- Analytical thinking with high accountability.
- Strong collaboration across global teams.
Languages:
- Excellent English (spoken and written).
Why Join Opella Healthcare
- Work with one of the world’s top consumer healthcare companies.
- Be part of a collaborative, global, and inclusive team.
- Opportunities for career development and learning.
- Contribute to meaningful, patient-focused quality initiatives.
Our Culture – “We Are Challengers”
At Opella, we live by four core values that define our culture and work: Opella Pharma Hiring for Quality Specialist
- All In Together: We support and uplift each other.
- Courageous: We take creative risks to drive innovation.
- Outcome-Obsessed: We focus on results with integrity.
- Radically Simple: We make healthcare simple for everyone.
How to Apply
Interested candidates can apply directly through the official career portal: Opella Pharma Hiring for Quality Specialist
Job Summary
| Role | Quality Specialist – Complaint Management |
|---|---|
| Qualification | B.Pharm / M.Pharm / Life Sciences / Natural Sciences |
| Experience | 6–10 Years |
| Location | Hyderabad |
| Industry | Pharmaceuticals / Consumer Healthcare |
| Application Mode | Online |
| Last Date to Apply | November 17, 2025 |
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