Labcorp Hiring for Investigator Support Assistant in Bangalore for global clinical investigator services operations with full-time career opportunities.
A globally respected life sciences and clinical research organization, Labcorp, is now hiring for the position of Investigator Support Assistant at its Bangalore, India location. This is a full-time, office-based role within the Global Investigator Support team and offers an excellent opportunity for candidates looking to build a long-term career in clinical research operations, global site support, and investigator services.
The position is currently open for applications, and the last date to apply is December 22, 2025, with 13 days remaining. This role is ideal for candidates interested in working in a global clinical operations environment, supporting investigator sites, maintaining operational documentation, and ensuring patient safety and regulatory compliance throughout study operations.
If you are seeking a stable career with strong global exposure in the clinical research industry, this opportunity with Labcorp can serve as an excellent entry or growth point in your professional journey.
🟩 Key Highlight Box – Labcorp Investigator Support Assistant Job 2025
- Company Name: Labcorp
- Job Title: Investigator Support Assistant
- Job Location: Bangalore, India
- Job Requisition ID: 2538900
- Job Type: Full-Time
- Department: Global Investigator Support
- Application Status: Open
- Last Date to Apply: December 22, 2025
- Industry Type: Global Life Sciences & Clinical Research
- Work Environment: Office-Based Operations
- Core Focus: Investigator Site Support, Clinical Workflow, Documentation
- Employment Type: Permanent
- Equal Opportunity Employer: Yes
About Labcorp
Labcorp is a leading global life sciences company that provides comprehensive clinical laboratory, clinical trial, and drug development services to the pharmaceutical, biotechnology, healthcare, and research sectors worldwide. With operations in more than 60 countries, Labcorp supports life-saving medical research, diagnostics, and clinical innovation across every stage of the healthcare journey.
Labcorp is known for:
- Advanced laboratory technologies
- Global clinical trial support services
- High regulatory and compliance standards
- Commitment to science, patients, and data integrity
- Strong culture of inclusion, diversity, and career growth
The organization plays a critical role in supporting clinical trials, diagnostics, specimen logistics, investigator site management, and data-driven healthcare decision-making on a global scale.
Overview of the Investigator Support Assistant Role
The Investigator Support Assistant plays a vital role within Labcorp’s Global Investigator Support Department by ensuring the timely execution of assigned tasks, smooth workflow operations, and accurate communication between investigator sites and global teams.
This role is responsible for:
- Supporting investigator sites with documentation and communication
- Coordinating with Global Investigator Services (GIS) and GIS Coordinators
- Ensuring adherence to workflow timelines and compliance standards
- Maintaining updated databases and documentation repositories
- Supporting sample shipment, airway bills, and tracking issues
- Keeping patient safety as the top operational priority
This position is ideal for candidates who are organized, detail-oriented, process-driven, and interested in clinical research site operations and global project coordination.
Primary Focus Areas of the Role
The Investigator Support Assistant will be responsible for:
- Investigator communication coordination
- Sample shipment and tracking processes
- Investigator portal support
- Workflow tracking and reporting
- Documentation maintenance
- Patient safety escalation
- Compliance with departmental guidelines
This role involves continuous interaction with global coordinators, investigator representatives, and internal cross-functional teams.
Detailed Roles & Responsibilities
1. Patient Safety & Operational Priority
Patient safety is the highest priority in all daily activities. Your responsibilities include:
- Ensuring all operational tasks align with strict patient safety requirements
- Promptly escalating any patient safety concerns that arise during operations
- Supporting the timely resolution of patient safety-related issues in coordination with appropriate departments
2. Investigator Communication Management
You will:
- Manage, organize, and ensure timely communication with investigator sites or their representatives
- Communicate through email or other approved channels as per assigned workflow
- Maintain communication logs and ensure proper documentation of interactions
- Follow up with investigator sites for pending actions as assigned
3. Global Investigator Service (GIS) Administrative Support
You will support GIS and GIS Coordinators by handling multiple administrative responsibilities, including:
- Preparing and delivering airway bills and shipping documentation for samples
- Following up on delivery errors with the appropriate departments until full resolution
- Communicating Specimen Pending Arrival Reports to investigator sites and requesting sample shipment
- Assisting with Investigator Portal or Sponsor Portal access issues, including login support and navigation queries
- Compiling information for structured communication when new global policies or procedures are implemented
4. Query Resolution and Database Management
You will actively support query resolution responsibilities by:
- Searching and updating the internal database with appropriate information from investigator sites
- Recording follow-up attempts and maintaining accurate interaction records
- Escalating critical issues received from investigator sites to assigned global coordinators
- Resolving simple to moderate system-generated hold issues
- Investigating and responding to project-related questions received via email or other official communication channels
5. Compliance with Departmental Guidelines & Company Standards
To ensure strong regulatory and operational compliance, you will:
- Document all service failures and work with the global team toward resolution
- Escalate unresolved issues to management when required
- Maintain training folders and update documentation in a timely manner
- Review Standard Operating Procedures (SOPs) and operational documents regularly
- Track and report workflow data as determined by management within defined timelines
6. Training & Continuous Learning Responsibilities
You will actively participate in continuous learning by:
- Completing onboarding training programs
- Completing all mandatory corporate and departmental training programs
- Attending scheduled team meetings and global update sessions
- Participating in ongoing training initiatives related to:
- Process improvements
- System upgrades
- Compliance updates
7. Additional Responsibilities
- Perform any additional duties assigned by management
- Support business continuity and operational excellence initiatives
- Contribute to continuous improvement and process standardization efforts
Educational Qualification & Experience
While the specific educational qualification is not strictly defined in the job description, candidates with the following backgrounds are highly suitable for this role:
- Life Sciences
- Clinical Research
- Pharmacy
- Biotechnology
- Healthcare Administration
- Allied Health Sciences
Experience Level:
- Freshers with relevant exposure may apply
- Candidates with experience in:
- Investigator site support
- Clinical operations
- Sample logistics
- Call center operations for healthcare
- Clinical trial coordination
will be given preference
Key Skills Required
To be successful as an Investigator Support Assistant at Labcorp, candidates should possess the following skills:
- Strong written and verbal communication skills
- High attention to detail and documentation accuracy
- Good organizational and time management abilities
- Ability to manage multiple tasks under structured workflows
- Understanding of clinical research and investigator operations (preferred)
- Problem-solving and follow-up skills
- Comfort working with databases, portals, and workflow monitoring tools
- Strong sense of accountability and process discipline
Work Location & Job Type
- Location: Bangalore, India
- Work Type: Full-Time
- Work Environment: Global clinical operations office setup
Candidates may be required to work in alignment with international time zones depending on project requirements.
Equal Opportunity Employment at Labcorp
Labcorp is a proud Equal Opportunity Employer committed to fostering a workplace culture of inclusion, belonging, and fairness.
Employment decisions at Labcorp are made strictly based on:
- Business requirements
- Individual qualifications
- Merit and performance
Labcorp does not tolerate discrimination based on:
- Race
- Religion
- Color
- National origin
- Gender or sex
- Pregnancy or childbirth-related conditions
- Family or parental status
- Marital or domestic partnership status
- Sexual orientation
- Gender identity or expression
- Physical appearance
- Age
- Veteran status
- Disability
- Genetic information
- Criminal history (as per applicable laws)
All qualified applicants are encouraged to apply.
Accessibility & Data Privacy
Labcorp provides support to individuals with disabilities who may require assistance while using the online application system or during the hiring process. Candidates requiring accommodation can connect with Labcorp Accessibility support.
Labcorp follows strict data protection standards regarding the collection, processing, and storage of personal data. All applicant information is handled as per the company’s privacy policy.
Why You Should Apply for This Role
- Work with a globally recognized clinical research organization
- Gain hands-on exposure to global investigator support operations
- Build a long-term career in clinical research administration and site services
- Work within highly structured, compliance-driven workflows
- Develop expertise in sample tracking, investigator coordination, and system-based clinical support
- Excellent opportunity for freshers and early-career professionals
Career Growth Opportunities
This role can lead to advanced career paths such as:
- Global Investigator Support Coordinator
- Clinical Trial Assistant
- Clinical Operations Associate
- Project Support Specialist
- Site Management Specialist
- Global Operations Analyst
Labcorp strongly supports internal promotions, professional development, and global mobility.
Application Deadline
- Last Date to Apply: December 22, 2025
- Time Remaining: 13 Days
Early applications are strongly recommended to improve shortlisting chances.
✅ How to Apply for Labcorp Investigator Support Assistant Job
Interested and eligible candidates must apply through Labcorp’s official online career portal using the job requisition ID.
Application Reference Details:
- Job Title: Investigator Support Assistant
- Job Requisition ID: 2538900
- Job Location: Bangalore, India
- Employment Type: Full-Time
Important Instructions for Applicants:
- Prepare an updated resume highlighting experience in:
- Clinical operations
- Investigator coordination
- Documentation
- Sample handling or logistics
- Mention any relevant experience in:
- Clinical research support
- Global operations
- Healthcare process roles
- Ensure accurate contact information and location details
- Submit your application well before the deadline to avoid last-minute technical issues
Final Conclusion
The Investigator Support Assistant position at Labcorp Bangalore is a highly valuable opportunity for candidates aspiring to build a professional career in global clinical research operations and investigator services. With strong exposure to international workflows, structured compliance systems, and long-term career stability, this role offers both professional development and organizational prestige.
If you are passionate about healthcare operations, patient safety, and global clinical research support, this opportunity with Labcorp is the right platform to take your career forward.
