ICON plc Hiring Operation Program Specialist in Chennai and Trivandrum. Apply online for full-time positions before closing date.
ICON plc Operation Program Specialist Recruitment 2025 – Apply Now
ICON plc, a global leader in healthcare intelligence and clinical research, is inviting applications for the position of Operation Program Specialist in Chennai and Trivandrum. This is a full-time hybrid (Office with Flex) role that offers an opportunity to work with one of the world’s most innovative clinical research organizations. ICON plc Hiring Operation Program Specialist
ICON plc is known for shaping the future of clinical development through technology, data-driven insights, and an unwavering commitment to quality. This recruitment drive seeks enthusiastic, detail-oriented professionals eager to support ICON’s operational and analytical excellence. ICON plc Hiring Operation Program Specialist
About ICON plc
ICON plc is a multinational healthcare intelligence and clinical research company, operating in over 100 countries. It partners with leading pharmaceutical, biotechnology, and medical device organizations to accelerate the development of innovative treatments that improve patient lives worldwide. ICON plc Hiring Operation Program Specialist
The company fosters a diverse, inclusive, and performance-driven culture, offering growth opportunities to employees across multiple disciplines — from clinical operations and data management to project management and technical innovation. ICON plc Hiring Operation Program Specialist
Job Overview: Operation Program Specialist
Position Title: Operation Program Specialist
Job Type: Full-Time (Office with Flex)
Work Locations: Chennai, Trivandrum
Job Requisition ID: JR135558
Posted On: October 28, 2025
Organization: ICON plc
As an Operation Program Specialist, you will support ICON’s operational functions by managing communication, reporting, scheduling, data inventory, and business deliverables. The role involves working across departments to ensure timely completion of operational tasks, eliminating process bottlenecks, and providing strategic reports to senior management. ICON plc Hiring Operation Program Specialist
This position is ideal for candidates with strong organizational, analytical, and communication skills, who enjoy working in a fast-paced environment and are passionate about improving healthcare through operational efficiency. ICON plc Hiring Operation Program Specialist
Key Responsibilities
The Operation Program Specialist is responsible for a wide range of operational, analytical, and coordination duties that ensure seamless business performance. The main duties include: ICON plc Hiring Operation Program Specialist
1. Communication and Coordination
- Develop, implement, and manage communication processes for tracking project deliverables, data inventory, and scheduling.
- Collaborate across functional teams, ensuring smooth coordination between departments.
- Maintain transparency in operational updates through consistent reporting and documentation.
2. Operational Reporting and Analytics
- Generate and maintain operations-based reports including:
- Inventory management reports
- Operations scheduling and planning updates
- Delivery performance metrics
- Milestone tracking and daily status summaries
- Provide regular performance updates to operations management.
- Identify delays or process bottlenecks and suggest practical solutions.
3. Performance Monitoring
- Work with the operations management team to develop and monitor performance metrics for the Image Analysis department.
- Ensure data-driven decision-making by tracking project efficiency and productivity benchmarks.
4. Resource and Capacity Planning
- Support capacity and resource planning for both internal and external technical resources.
- Assist in managing external vendors and service providers to ensure timely delivery of assigned tasks.
- Maintain accurate documentation of resource utilization and project allocation.
5. Process Improvement
- Identify gaps in workflow or documentation processes and lead continuous improvement initiatives.
- Participate in the creation and revision of standard operating procedures (SOPs).
- Contribute innovative ideas for enhancing operational excellence and reducing turnaround times.
6. Special Projects
- Work on special projects or operational initiatives assigned by the Vice President of Operations.
- Represent Image Analysis and Operations teams in both internal and client-facing meetings.
- Maintain full compliance with ICON’s SOPs, policies, and ethical standards.
Educational Qualifications
Candidates interested in applying for this position should have the following educational background: ICON plc Hiring Operation Program Specialist
- Minimum Qualification: Bachelor’s Degree
- Preferred Fields: Life Sciences, Pharmacy, Biotechnology, Healthcare, or any equivalent stream.
- Equivalent Experience: Candidates with equivalent work experience in a relevant operational role may also apply.
Work Experience Requirements
- Experience in Clinical Research: 1 to 2 years of experience in a clinical research or healthcare operations environment preferred.
- Client-Facing Role: Minimum 1 to 3 years of experience in a client-facing or coordination role.
- Operational Reporting & Data Management: Experience in operations reporting, scheduling, and process improvement will be an added advantage.
Key Skills and Competencies
To succeed in the Operation Program Specialist role at ICON plc, candidates should possess the following skills and attributes: ICON plc Hiring Operation Program Specialist
- Strong organizational and time management skills.
- Excellent written and verbal communication abilities.
- Capability to work both independently and collaboratively with moderate supervision.
- Analytical and problem-solving mindset.
- Familiarity with Good Clinical Practice (GCP) and clinical trial operations.
- Proficiency in Microsoft Office tools (Excel, PowerPoint, Word, Outlook).
- Self-motivated, flexible, and capable of multitasking in a fast-paced environment.
- Demonstrated ability to build effective professional relationships with cross-functional teams and clients.
Customer Service and Collaboration
The Operation Program Specialist is also expected to maintain exceptional customer service standards by demonstrating empathy, professionalism, and proactive communication. You will collaborate closely with internal teams and external stakeholders to ensure that all operational milestones are achieved efficiently and accurately. ICON plc Hiring Operation Program Specialist
What ICON plc Offers
ICON believes that its success depends on the strength, diversity, and dedication of its people. Therefore, it offers a wide range of employee benefits designed to support professional development, health, and work-life balance. ICON plc Hiring Operation Program Specialist
Employee Benefits Include:
- Competitive Salary Packages: Attractive pay structure with performance-based bonuses.
- Health Insurance: Comprehensive medical coverage for employees and their families.
- Annual Leave and Paid Holidays: Generous leave entitlements as per company policy.
- Retirement Benefits: Pension and savings plans to help employees plan for the future.
- Global Employee Assistance Program (EAP): Access to TELUS Health, offering confidential support from over 80,000 specialists worldwide.
- Life Assurance: Coverage for unforeseen events, ensuring security for employees’ families.
- Optional Perks: Country-specific benefits such as child care vouchers, gym memberships, health assessments, and travel subsidies.
- Inclusive Work Environment: ICON actively promotes diversity, equality, and a sense of belonging among all employees.
Diversity, Inclusion, and Equal Opportunity
At ICON, inclusion and belonging are fundamental values. The company is dedicated to creating a workplace that is free from discrimination and harassment, providing equal opportunities to all candidates regardless of race, color, religion, gender, age, sexual orientation, gender identity, disability, or veteran status. ICON plc Hiring Operation Program Specialist
If you require reasonable accommodations due to a disability or medical condition during the recruitment process, ICON encourages you to request assistance.
How to Apply for ICON plc Operation Program Specialist
Interested and eligible candidates can apply online through the official ICON careers portal. Candidates should submit their updated resume, ensuring that all details are accurate and up-to-date. ICON plc Hiring Operation Program Specialist
- Application Mode: Online
- Official Website: https://careers.iconplc.com
- Job ID: JR135558
- Location: Chennai / Trivandrum
- Job Type: Full-Time (Hybrid)
Current ICON employees are requested to apply through the internal employee application portal.
Why Choose ICON plc
Joining ICON means being part of an organization that values innovation, quality, and human connection. Employees are encouraged to develop professionally while contributing to meaningful projects that transform patient outcomes across the globe.
With a commitment to operational excellence, ICON empowers its employees with training, mentorship, and a work culture focused on collaboration and continuous improvement. ICON plc Hiring Operation Program Specialist
Conclusion
The Operation Program Specialist role at ICON plc offers an excellent opportunity for professionals who are detail-oriented, organized, and passionate about clinical operations. Whether you come from a life sciences or operational background, this position allows you to contribute to healthcare research while developing your career in one of the world’s most respected organizations. ICON plc Hiring Operation Program Specialist
If you are ready to make an impact and grow with a global leader in clinical research, apply online today for the Operation Program Specialist position in Chennai or Trivandrum before the deadline.
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