Analyst Quality Services Job Vacancy at Merck Life Science
Hiring Organization: Merck Life Science (MilliporeSigma)
Job Title: Analyst – Quality Services
Job ID: 295006
Job Type: Full-Time
Location: Bangalore, Karnataka, India
Experience Required: 1–3 Years
Education Qualification: Bachelor’s or Master’s Degree
Industry: Life Sciences, Quality Assurance, Regulatory Services
Application Mode: Online
Job Status: Verified Job
Job Description – Analyst Quality Services
Merck Life Science (MilliporeSigma), a global leader in science and technology, is hiring Analyst – Quality Services professionals for its Global Quality Services (LS-QS) team in Bangalore. Analyst Quality Services Job Vacancy
This role serves as a key interface between customers and internal stakeholders, ensuring accurate and timely handling of quality and regulatory (Q&R) inquiries, with a strong focus on Safety Data Sheet (SDS) management, quality knowledge services, and customer support. Analyst Quality Services Job Vacancy
Key Responsibilities
- Handle customer quality and regulatory inquiries using defined ASK workflows
- Act as a business partner for commercial and business teams on customer queries
- Manage and respond to SDS-related and transactional quality requests within SLAs
- Maintain and update Q&R knowledge content and ASK pages as an ASK journalist
- Use Salesforce (SFDC) for case management, routing, and closure
- Perform internal quality checks and track performance metrics
- Work with tools such as M-Clarity (Palantir), BOXI, CCNS, and SAP
- Retrieve and analyze product and material data using SAP t-codes:
- MM03, MSC3N, MSC5N, CG02, CG50, ZPRD, ZMSDS
- Support trending analysis, reporting, and internal knowledge sharing
- Assist in onboarding and training of new team members
- Act as Subject Matter Expert (SME) for assigned product portfolios or inquiry topics
Required Qualifications & Experience
- Bachelor’s or Master’s degree in:
- Biology
- Chemistry
- Engineering
- Pharmacy
- Or any related life science discipline
- 1–3 years of experience in:
- Quality Assurance (QA)
- Quality Services
- Regulatory Affairs
- Customer Quality Support
- Good understanding of quality and regulatory guidelines for life science products
- Experience working with global stakeholders or customers
- Proficiency in MS Office (Excel, Word, Outlook)
- Ability to work effectively in a global, matrix-based organization
Salary Details
- Estimated Salary: ₹6,00,000 – ₹10,00,000 per annum
- Salary may vary based on experience, skills, and interview performance
Analyst Quality Services Job Vacancy
Why Join Merck Life Science?
- Work with a globally respected science and technology organization
- Exposure to international quality and regulatory processes
- Inclusive, diverse, and growth-oriented work culture
- Strong focus on learning, development, and long-term career growth
- Opportunity to contribute to healthcare, life sciences, and innovation
How to Apply
Eligible and interested candidates can apply online through the official Merck Life Science careers portal. Analyst Quality Services Job Vacancy
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