Apply for BTL Biotechno Labs Hiring Product Support Associate Jobs in Delhi. Biotechnology professionals can build rewarding careers.
Introduction
BTL Biotechno Labs Pvt Ltd is inviting applications for the position of Product Support Associate โ Biotech and Lifescience in Delhi. This opportunity is ideal for candidates with a Master’s degree in Biotechnology who are interested in combining scientific expertise with customer support, technical coordination, and business operations. The role provides exposure to biotechnology products, scientific communication, customer relationship management, and product support activities. Candidates searching for Pharma Jobs 2026, Clinical Research Jobs, Freshers Pharma Jobs, and biotechnology career opportunities can explore this exciting opening to build a rewarding career in the life sciences industry.
About Company
BTL Biotechno Labs Pvt Ltd is a growing biotechnology and life sciences organization dedicated to providing advanced products, solutions, and technical support services to research institutions, healthcare organizations, academic laboratories, and pharmaceutical companies. The company focuses on delivering high-quality biotechnology products that support scientific research, diagnostics, and innovation across various sectors.
With a customer-centric approach and strong industry expertise, BTL Biotechno Labs has established itself as a trusted partner for biotechnology professionals and research organizations. The company actively supports scientific advancement through technical consultation, product training, and customer engagement programs.
By offering opportunities in scientific support, product management, and customer relations, BTL Biotechno Labs provides an excellent platform for biotechnology graduates to gain valuable industry exposure and professional growth.
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Job Details / Job Summary
| Particulars | Details |
|---|---|
| Company Name | BTL Biotechno Labs Pvt Ltd |
| Job Role | Product Support Associate โ Biotech and Lifescience |
| Department | Product Support |
| Qualification Required | M.Sc. Biotechnology |
| Experience Required | 0 โ 2 Years |
| Salary Package | As Per Company Standards |
| Job Location | Delhi, India |
| Employment Type | Full-Time |
| Industry Type | Biotechnology & Life Sciences |
| Shift Timing | 10:00 AM โ 6:00 PM |
| Gender Eligibility | Male & Female |
| Application Mode | Email Application |
| Selection Process | Resume Screening, Interview, HR Discussion |
| Skills Required | Biotechnology Knowledge, Customer Support, Documentation, Communication Skills |
| Official Notification Status | Active |
| Application Last Date | Apply As Soon As Possible |
Eligibility Criteria
Candidates interested in applying for this biotechnology job should fulfill the following requirements:
- Master’s Degree (M.Sc.) in Biotechnology from a recognized university.
- Freshers and candidates with up to 2 years of experience can apply.
- Strong understanding of biotechnology and life sciences concepts.
- Good communication and interpersonal skills.
- Basic analytical and mathematical abilities.
- Proficiency in Microsoft Office applications.
- Ability to manage multiple tasks and deadlines effectively.
- Customer-focused attitude and professional communication skills.
Required Skills
Applicants should possess the following skills:
- Biotechnology and Life Sciences Knowledge
- Customer Relationship Management
- Technical Product Support
- Scientific Communication
- Documentation and Record Management
- Microsoft Excel and MS Office Applications
- Tender Documentation Handling
- Quotation Preparation
- Data Management and Analysis
- Presentation Skills
- Time Management
- Problem-Solving Abilities
- Customer Service Skills
- Team Collaboration
- Business Coordination
Roles and Responsibilities
Selected candidates will be responsible for:
- Preparing and sending quotations using Excel and software tools.
- Updating pricing information based on management policies and product categories.
- Maintaining quotation records and customer databases.
- Conducting customer follow-ups and responding to inquiries.
- Identifying potential customers and expanding business opportunities.
- Coordinating with suppliers and internal departments regarding pricing and documentation.
- Preparing purchase orders and commercial documentation.
- Managing tender-related documents and annual rate contract requirements.
- Supporting customs clearance and logistics documentation activities.
- Organizing scientific workshops, product demonstrations, and technical meetings.
- Providing pre-sales and post-sales technical support.
- Delivering customer training on biotechnology products.
- Participating in scientific discussions and product presentations.
- Collaborating with sales and marketing teams to support business objectives.
- Performing additional assignments as directed by management.
Salary Details
BTL Biotechno Labs offers a competitive salary package based on educational qualifications, skills, and relevant experience.
Expected Benefits
- Industry-Standard Compensation
- Exposure to Biotechnology and Life Sciences Products
- Technical Training Opportunities
- Customer Interaction Experience
- Career Development in Product Support and Scientific Sales
- Professional Growth Opportunities
- Cross-Functional Learning Environment
- Long-Term Career Advancement Prospects
Freshers and experienced candidates can expect salary packages aligned with current biotechnology industry standards.
Selection Process
The recruitment process generally consists of the following stages:
Step 1: Application Submission
Candidates must send their updated resume via email.
Step 2: Resume Screening
The recruitment team reviews applications based on qualifications and suitability.
Step 3: Interview Round
Shortlisted candidates are invited for technical and HR interviews.
Step 4: Assessment of Skills
Communication skills, biotechnology knowledge, and customer support abilities may be evaluated.
Step 5: Final Selection
Selected candidates receive an official offer and joining instructions.
How to Apply
Interested candidates can apply by sending their updated resume to the email address mentioned below:
Email ID: careers@biotechnolabs.com
Important Instructions
- Mention “Product Support Associate โ Biotech and Lifescience” in the email subject line.
- Attach an updated resume highlighting academic qualifications and relevant skills.
- Ensure all contact details are correctly mentioned in the application.
Candidates are advised to apply as early as possible to improve their chances of consideration.
Frequently Asked Questions
1. What qualification is required for the Product Support Associate role?
Candidates must possess an M.Sc. in Biotechnology from a recognized institution.
2. Are freshers eligible to apply?
Yes. Freshers as well as candidates with up to 2 years of experience are eligible for this opportunity.
3. What salary can candidates expect?
The salary package will be based on qualifications, skills, and company compensation policies.
4. How can I apply for this biotechnology job?
Candidates can apply by emailing their updated resume to the official recruitment email provided in the job notification.