Walk-in interview at Omega Healthcare Hiring for Customer Support Executives. Earn ₹30,000 monthly. Apply now for voice/semi-voice jobs.
Position: Customer Support Executive (Voice / Semi-Voice)
Company: Omega Healthcare
Qualification: Any Graduate / PUC
Experience: 1–3 Years
Location: Bengaluru, Karnataka
Salary: ₹30,000 per month
Job Type: Full-Time | Night Shift
Selection Mode: Walk-In Interview
Verified Job
About Omega Healthcare
Omega Healthcare is one of India’s leading healthcare outsourcing and business process management (BPM) companies, providing services to global healthcare providers, hospitals, and insurance companies. Headquartered in Bengaluru, Omega Healthcare has built a strong reputation for delivering quality solutions in revenue cycle management (RCM), billing, claims processing, customer support, and medical coding.
With over two decades of excellence and a presence across multiple cities in India, Omega continues to be a top employer for professionals seeking a career in healthcare support and customer service. Omega Healthcare Hiring for Customer Support Executives
Now, Omega Healthcare is conducting walk-in interviews for Customer Support Executive (Voice and Semi-Voice) roles at its Bengaluru office, offering a competitive salary of up to ₹30,000 per month.
About the Role
This is an excellent opportunity for individuals with 1–3 years of experience in customer support to join a reputed organization and build a long-term career in the healthcare BPO sector. Omega Healthcare Hiring for Customer Support Executives
As a Customer Support Executive, you will be responsible for providing excellent communication support to customers, handling voice and semi-voice interactions, and maintaining the company’s service quality standards.
If you are passionate about communication, customer service, and career growth, Omega Healthcare offers you the perfect platform. Omega Healthcare Hiring for Customer Support Executives
Job Overview
| Company | Omega Healthcare |
|---|---|
| Role | Customer Support Executive (Voice / Semi-Voice) |
| Experience Required | 1–3 Years |
| Qualification | PUC / Any Graduate |
| Location | Bengaluru, Karnataka |
| Salary | Up to ₹30,000 per month |
| Shift Timing | Night Shift |
| Interview Type | Walk-In Interview |
| Walk-In Timings | 10:00 AM – 2:00 PM |
| Venue | 33, Wind Tunnel Rd, Murugeshpalya, Muniyappa Layout, Bengaluru, Karnataka – 560017 |
| Contact Person | Smitha – 📞 +91 99002 00961 |
Key Responsibilities
As a Customer Support Executive at Omega Healthcare, your daily duties will include:
- Handling inbound and outbound customer calls with professionalism and empathy.
- Responding to customer queries, complaints, and feedback in a clear and courteous manner.
- Maintaining accurate records of customer interactions and updating the CRM system.
- Resolving product or service issues within defined timelines to ensure high customer satisfaction.
- Escalating complex cases or unresolved issues to senior support teams.
- Meeting performance metrics like Average Handling Time (AHT), CSAT, and First Call Resolution (FCR).
- Adhering to data security, confidentiality, and company communication guidelines.
- Participating in training and quality sessions to continuously improve skills.
Required Qualifications and Skills
Educational Qualification:
- Minimum: PUC (Pre-University Course) or equivalent.
- Preferred: Graduation in any discipline from a recognized university.
Experience:
- 1–3 years of experience in a customer support or BPO (voice/semi-voice) process is mandatory.
- Healthcare process experience is an added advantage.
Skills & Attributes:
- Excellent verbal and written communication skills in English.
- Strong listening ability and empathy when handling customer concerns.
- Basic computer proficiency (MS Office, CRM tools, data entry).
- Ability to multi-task and manage high call volumes effectively.
- Willingness to work in night shifts and adapt to international time zones.
- Positive attitude, punctuality, and team collaboration skills.
Salary and Benefits
Omega Healthcare values its employees and provides a competitive compensation package along with career growth opportunities.
💰 Salary:
- Up to ₹30,000 per month (depending on experience and communication skills).
🎯 Benefits and Perks:
- Attractive incentive structure based on performance.
- Health insurance coverage for employees.
- Paid leaves, holidays, and annual appraisals.
- Career development programs and skill enhancement training.
- Opportunity to grow within the healthcare outsourcing domain.
- A supportive and employee-friendly work environment.
- Omega Healthcare Hiring for Customer Support Executives
Why Join Omega Healthcare
Joining Omega Healthcare means becoming part of a company that combines professionalism, innovation, and employee well-being. Here’s why this opportunity stands out: Omega Healthcare Hiring for Customer Support Executives
- Industry Leadership: Omega is one of India’s top healthcare BPM companies with a strong global footprint.
- Career Growth: Learn, grow, and advance into senior positions like Team Leader or Quality Analyst.
- Employee-Centric Culture: The company promotes work-life balance and skill development.
- Stable and Secure: A trusted organization with a long-term commitment to employee success.
- Exposure to Global Clients: Work with international healthcare service providers and enhance your professional experience.
- Omega Healthcare Hiring for Customer Support Executives
Walk-In Interview Details
Interested candidates can directly attend the walk-in drive at the Bengaluru office.
📅 Date: Ongoing (Attend between 10:00 AM – 2:00 PM)
📍 Venue:
Omega Healthcare,
33, Wind Tunnel Rd, Murugeshpalya,
Muniyappa Layout, Bengaluru, Karnataka – 560017
📞 Contact Person:
Smitha – +91 99002 00961
🧾 Documents to Carry:
- Updated Resume
- Recent Passport-size Photograph
- Government ID Proof (Aadhar/PAN)
- Educational Certificates
- Experience Certificates (if applicable)
How to Prepare for the Walk-In Interview
To make a great impression during the Omega Healthcare recruitment drive, follow these preparation tips: Omega Healthcare Hiring for Customer Support Executives
- Dress Professionally: Formal or business casual attire is recommended.
- Update Your Resume: Highlight your customer service experience, achievements, and language proficiency.
- Practice Communication: Be ready to speak confidently in English and handle mock scenarios.
- Understand the Company: Learn about Omega Healthcare’s services and core values.
- Carry All Documents: Keep copies of resumes and ID proofs handy.
- Be Punctual: Arrive early to avoid missing the interview window (10:00 AM – 2:00 PM).
Career Path at Omega Healthcare
Joining as a Customer Support Executive is just the beginning. Omega offers a structured career progression path for high-performing employees: Omega Healthcare Hiring for Customer Support Executives
- Customer Support Executive (Voice/Semi-Voice)
- Senior Customer Support Executive
- Team Leader / Process Trainer
- Quality Analyst / MIS Executive
- Process Manager / Operations Head
With the right dedication and consistent performance, you can move into leadership roles within 2–4 years.
About Omega Healthcare’s Work Culture
At Omega, employees enjoy a positive, inclusive, and growth-driven work environment. The organization focuses on: Omega Healthcare Hiring for Customer Support Executives
- Employee Learning: Regular training programs and workshops.
- Health & Wellness: Medical insurance and employee assistance programs.
- Team Spirit: Fun Fridays, cultural events, and team celebrations.
- Recognition: Monthly awards for top performers and achievers.
The company believes in empowering employees with knowledge, opportunities, and respect. Omega Healthcare Hiring for Customer Support Executives
About Omega Healthcare India
Founded in 2004, Omega Healthcare operates across multiple cities in India, including Bengaluru, Chennai, Trichy, Hyderabad, and Pune. The company provides services to global clients in: Omega Healthcare Hiring for Customer Support Executives
- Medical Coding and Billing
- Accounts Receivable Management
- Claims Adjudication and Denial Management
- Customer Support and Call Center Operations
With over 28,000 professionals, Omega continues to set benchmarks in healthcare outsourcing by combining advanced technology with human expertise.
Frequently Asked Questions (FAQs)
Q1. Who can apply for the Customer Support Executive position at Omega Healthcare?
Candidates with PUC or Graduation in any stream and 1–3 years of experience in customer support or voice/semi-voice process can apply.
Q2. What is the salary offered for this role?
The salary ranges up to ₹30,000 per month, depending on experience and communication skills.
Q3. Is prior experience in healthcare mandatory?
No. Experience in customer support (BPO/voice process) is sufficient. Healthcare BPO experience is a plus.
Q4. Are freshers eligible to apply?
This particular role requires a minimum of 1 year of experience, so freshers are not eligible.
Q5. What is the work shift timing?
The position involves night shifts, as the role supports international clients.
Q6. What documents should I bring to the walk-in interview?
Carry your updated resume, ID proof, educational certificates, and experience letters.
Omega Healthcare Hiring for Customer Support Executives
Conclusion
If you’re a motivated professional with strong communication skills and looking for a stable, well-paying customer support job, this is your chance to join Omega Healthcare — one of the best companies in India’s healthcare outsourcing sector. Omega Healthcare Hiring for Customer Support Executives
Take your career to the next level with excellent pay, benefits, and professional growth.
📍 Walk in today between 10:00 AM and 2:00 PM at Omega Healthcare, Bengaluru!
For queries, contact Smitha – +91 99002 00961.
For verified pharma job updates, visit PharmaJobHub.in – India’s trusted pharma career portal.
