Alcon hiring Associate II Complaints 2026 in Bangalore. Check eligibility, responsibilities, application deadline and apply online for pharmacovigilance role opportunity now.
Introduction
Alcon is currently hiring for the position of Associate II – Complaints in Bangalore. This role is an excellent opportunity for candidates interested in pharmacovigilance, complaint handling, and safety data management within the healthcare sector. If you have experience in handling adverse events, quality complaints, or safety systems, this position offers a strong career path in a global organization.
Job Overview
| Job Title | Associate II – Complaints |
|---|---|
| Company Name | Alcon |
| Location | Bangalore, India |
| Employment Type | Full-Time |
| Department | Complaints / Safety / Pharmacovigilance |
| Experience Required | Relevant experience preferred |
| Education | Life Sciences / Pharmacy (preferred) |
| Salary | As per company standards |
Company Overview
Alcon is a leading global healthcare company specializing in eye care products, including surgical and vision care solutions. With a presence in over 140 countries, Alcon focuses on innovation and improving quality of life through advanced ophthalmic technologies. The company is known for its strong compliance culture and employee-friendly work environment.
Job Location & Employment Type
- Work Location: Bangalore, India
- Employment Type: Full-Time
- Work Mode: Office-based
Open Positions / Department Details
Associate II – Complaints
This role involves managing complaint records, adverse event reporting, and ensuring compliance with regulatory guidelines in safety systems.
Key Roles & Responsibilities
- Process complaint cases as per Standard Operating Procedures (SOPs)
- Receive and document complaints from patients, healthcare professionals, and internal teams
- Ensure accurate data capture at the time of complaint intake
- Handle adverse event (AE) and technical complaint records
- Perform data entry, follow-ups, and attach relevant documents
- Review complaint data for completeness and accuracy
- Triage complaints including quality issues, refunds, replacements, and credits
- Work with safety databases and reporting tools
- Monitor trends and escalate safety concerns to management
- Support audit activities and reconciliation processes
- Ensure compliance with company policies and regulatory standards
Eligibility Criteria
Education
- Preferred: Life Sciences, Pharmacy, or related field
Experience
- Experience in complaint handling, pharmacovigilance, or safety systems preferred
Skills Required
- Knowledge of adverse event reporting and complaint management
- Familiarity with safety databases and regulatory compliance
- Strong attention to detail and documentation skills
- Understanding of ophthalmic terminology (preferred)
- Good communication and analytical skills
Salary & Benefits
- Salary: As per company standards
- Opportunity to work in a global healthcare company
- Exposure to pharmacovigilance and safety systems
- Career growth in drug safety and compliance roles
- Professional and inclusive work environment
Selection Process
The hiring process typically includes:
- Application screening
- Technical or functional interview
- HR discussion
- Final selection
How to Apply
Interested candidates should apply through the official company career portal before the deadline.
- Application Deadline: 13 April 2026
Important Dates
- Last Date to Apply: 13 April 2026
Why Apply for This Job?
- Work with a globally recognized eye care company
- Gain experience in pharmacovigilance and complaint handling
- Opportunity to develop expertise in safety systems and compliance
- Stable career path with long-term growth potential
- Exposure to international healthcare standards
FAQs
1. Who can apply for the Associate II Complaints role?
Candidates with a background in life sciences or pharmacy and relevant experience can apply.
2. What is the salary for this role?
Salary is offered as per company standards based on experience.
3. Is experience required for this job?
Yes, relevant experience in complaint handling or pharmacovigilance is preferred.
4. What does the role involve?
It involves handling complaint cases, adverse events, and ensuring regulatory compliance.
5. What skills are required?
Attention to detail, knowledge of safety systems, and strong documentation skills are essential.
Conclusion
The Associate II – Complaints role at Alcon is a great opportunity for candidates aiming to build a career in pharmacovigilance and safety data management. With a global work environment and strong growth potential, this position is ideal for professionals seeking stability and advancement in healthcare. Apply before the deadline to secure your chance.
Disclaimer
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